About us
Our company was first mentioned in a document in 1482 as a copper smelter on the Nanzenbach. From 1728 onwards, our current name was also used when the company became the property of Princess Isabella Charlotte zu Nassau. Since 1827, Isabellenhütte has been owned by eight generations of the Heusler family. Today, we manufacture high-tech products for current measurement in the form of alloys, resistors and measurement technology, which are used worldwide by leading manufacturers in industries such as mobility, aerospace, industrial applications, medical technology and many more.
Expect More.
We believe that imagination and innovation are the fuel for forward progress. We are intensely focused on our customers and their challenges—always looking for new possibilities and ways to help them win.
The crucial factor for our success as a technology leader is the concentration of a wide range of production steps and proprietary technologies in-house. Our vertically integrated value chain—and the continuous improvement of processes—are the basis of our outstanding technical and innovative capability.
We are undeterred by barriers that stop others.
Our team is relentless in our efforts, aiming to continuously take technology to the next level. We supply products that perform beyond expectation—fulfilling and exceeding all applicable quality standards—both general and industry-specific. Our precision measurement systems set the industry benchmark for current, voltage and temperature measurement in cars and trucks, hybrid and electric vehicles, as well as in renewable energy generating systems.
We apply our world-renowned technical expertise in engineering-driven problem-solving to help people whenever and wherever we can. At Isabellenhütte USA, we define ourselves by our customer support as much as by our products. Trust, ultimately, is the byproduct.
Hundreds of years of product innovation. Eight generations of family-based leadership.
Isabellenhütte USA is headquartered in Swansea MA and has developed an industry-wide reputation for providing high-quality products and unparalleled customer support. We are known worldwide in industries ranging from aerospace and medical to energy and automotive.*
500 years ago, a simple copper smelter perfected techniques to serve a customer base. Today, Isabellenhütte is one of the world‘s leading manufacturers of precision measurement systems, resistance, and thermo alloys as well as high power resistors. We call this journey “Innovation by tradition.“ Isabellenhütte USA is a wholly owned subsidiary of Isabellenhütte Heusler GmbH KG, located in Dillenburg, Germany. Backed by decades of manufacturing and engineering expertise, and a representative network that spans all of North America, Mexico, and Brazil, our mission is to support our customers by applying our expertise to help people whenever and wherever we can. *Did you know: Virtually every automobile built in Europe contains at least one Isabellenhütte component?
Quality as a matter of course “Always get better”
“Quality is never a coincidence. It is always the result of high goals, sincere effort, an intelligent approach, and skillful execution.” These are the words of our Head of Quality Management, Dr. Hermann-Josef Schmidt—and it’s an ethos embraced by everyone at our company.
Quality Policy
A formal quality policy at Isabellenhütte USA encompasses all corporate processes and is founded on “the permanent satisfaction of our customers.” The “pillars” of this process include:
- Customer-centric thinking and behavior
- Continuous improvement
- A highly qualified and motivated team
A team that really delivers
What we mean by expect more and “above and beyond” service…
We know that producing top-quality products is just the beginning. Our team is constantly seeking ways to delight you in big ways (faster delivery) and small (customized labelling). Listen to our team explain in their own words how you can expect more from us… in every conversation, on every order, every day!
Testimonials
Isabellenhuette has assembled a great sales team and they have personally delivered samples on numerous occasions and discussed what our requirements are with engineering and purchasing. Isabellenhuette has kept our programs moving forward and it’s a pleasure to work with suppliers that truly care about the customer. They will be considered for any future programs.
“Isabellenhuette has been providing great customer service”
Service is great, including response time, quoting and order confirmations